Behavioral Health Care Coordinator
PrimeWest Health care coordinators are responsible for implementing a care management program that focuses on improving the health of individual PrimeWest Health members and their communities while reducing health care costs through coordination of health and wellness services provided by PrimeWest Health’s contracted health care providers.
The Behavioral Health Care Coordinator supports county and internal PrimeWest Health staff in the area of behavioral health, which includes mental health and substance use disorder (SUD). This individual fosters collaborative relationships with county partners and mental health and special needs providers. This position assists with developing and implementing best practices and goals and analyzing outcomes for members receiving behavioral health care management and is responsible for audits in the areas of targeted case management and SUD. This individual collaborates with PrimeWest Health care coordinators and county case managers to improve care throughout the health care continuum. This position is also responsible for implementing the Restricted Recipient Program (RRP) according to statutory and contract requirements. Eighty percent of this position’s time is dedicated to direct member contact and coordination of member benefits.
Educational Requirements and Required Qualifications
At minimum, a BS with preferred expertise in assigned area of responsibility. Must have current/prior knowledge of working with waiver services and county structure related to this population.
Demonstrated knowledge of, and proficiency in, Word, Excel, and Outlook required.
Flexibility and ability to handle multiple tasks. Demonstrated organizational skills and attention to detail. Ability to work effectively with a variety of people both within and outside of the organization. Excellent verbal and written communication skills.
Ability to sit at a desk or computer station most of the time. Ability to occasionally lift and/or carry such articles as file folders and small boxes up to 30 pounds. Some travel, including overnight travel, required.
This position offers the possibility for remote or hybrid work.